If you cannot download or install imo, please check the following:
Make sure you have a stable internet connection.
We recommend using a Wi-Fi network when downloading imo.
If Wi-Fi is not available, make sure your mobile network connection is strong enough.
If you are in a network-restricted area, you may try again with a VPN connection.
Make sure your device has enough storage space.
If your device shows an insufficient storage notification, or has less than 1 GB of available storage, the app may fail to download or install.
Free up some storage space and try again.
Make sure your device system is up to date.
On Android, go to Settings > System > System update, then follow the on-screen instructions to install available updates.
If you have previously downloaded an imo APK file, delete the old APK file and try downloading imo again.
Avoid installing unknown imo APK files shared by third-party or unofficial platforms.
To stay safe, download imo only from Google Play, the App Store, or the official imo website: https://imo.im/log
Please check your App Store or Google Play region settings.
If your store region is set to the United States, you may see an older paid version of imo that is no longer maintained. follow this guide: https://imo.im/blog/guides/imo-free-version-download-guide
If the issue continues, please contact imo support for further help.