* Please allow 'Upload log' when you send us
feedback. It helps to analyze and solve the issue.
Kindly share us more details as below:
1. One of the nickname of your contact for the
problemed call
2. The problemed date & time
3. A screenshot of the problemed call screen
4. Did it happen in all versions or after you
upgraded imo?
Sample 1 -【Outgoing video call issue】:
-I failed to start a 1v1 video call with my contact
named Mohammad at 10:00 am, Apr.15, 2023.
-The camera closed/turned black/showed error
(Better with a screenshot), etc.
-It occurred in all versions/after I upgraded imo.
Sample 2 -【Incoming video call issue】:
-I failed to accept a 1v1 video call from my
contact named Mohammad at 10:00 am,
Apr.15, 2023.
-The camera closed/turned black/showed error
(Better with a screenshot), etc.
-It occurred in all versions/after I upgraded imo.
Thanks for your support.🤗