How to request your imo account information?

How to request your imo account information?

November 29, 2023 Imoteam

To request your imo account information, you 

 

can follow these steps:

 


1. Open the imo app on your mobile device.


2. Enter your profile page.

 

3. From the menu that appears, select "Settings".


4. In the Settings menu, scroll down and tap 

 

on "Account & Security".

 

5. Under the Account settings, you should see 

 

an option for "Request Account Info". Tap on 

 

this option.


6. Click "Request" and download your account 

 

information as a ZIP file.

 

 

 

Note: Account information include your profile, 

 

login history, chat history etc.

 


It takes 7 days to process and download the 

 

account data.

 

 

If you exit the page during processing the data, 

 

the data processing and download times will 

 

be recalculated.

 

 

If you encounter any issues or have trouble 

 

finding the option to request your account 

 

information, you can also reach out to imo's 

 

customer support for assistance.