1. Turn off other apps occupying your
microphone on phone background.
2. Check if your microphone / loud speaker /
earphone / bluetooth work normally.
You may create a music or record a voice note
on your device and replay it.
3. Ear speaker mode is turned on by mistake.
The ear-like icon will appear when you turn on
the ear speaker mode.
Keep pressing on the voice message for over 1s
- Switch to [Speaker mode].
4. Network issue.
Please retry with better network.
5. The voice message is deleted.
a. The other side has recalled his/her voice
message；
b. The voice message disappeared after the
time set in [Disappearing Message];
c. The voice message over 3 months is expired
and auto deleted.