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Most Samsung Galaxy phones support video calling, but the available features aren't the same on every device. Your options may depend on your Galaxy model, One UI version, mobile carrier, and country. In this guide, you'll learn how to make video calls using Samsung's built-in features, Google Meet, or imo.
Method 1: Use Samsung's Built-in Video Calling
Some Samsung Galaxy phones display a Video Call button directly in the Phone app when the feature is supported by the device and carrier. This feature usually works through your mobile carrier's Video over LTE (ViLTE) service rather than a separate video calling app.
To check whether your phone supports it:
- Open the Phone
- Select a contact or dial a number.
- Look for a Video Call icon near the call button.
- Tap the icon to start the call.
Not all Galaxy phones include this feature, and availability depends on your mobile carrier and region.
Method 2: Use Google Meet (Pre-installed on Many Galaxy Phones)
Many Samsung Galaxy phones come with Google Meet pre-installed, especially newer models. Google Meet replaced Google Duo and is now Google's main app for personal and business video calls.
To start a video call:
- Open Google Meet.
- Sign in with your Google account if prompted.
- Choose a contact or create a meeting link.
- Tap Video Call.
Google Meet works over Wi-Fi or mobile data instead of your carrier's calling network. You can also invite people using Android phones, iPhones, tablets, or computers, making it much more flexible than carrier-based video calling.
If the other person doesn't have Meet installed, you can send them a meeting link to join from a web browser in many cases.
Method 3: Use imo for Video Calls
If your Galaxy phone doesn't support built-in video calling, or you want a simple way to connect with people on different devices, imo is a good alternative. It works over Wi-Fi or mobile data, so you don't need carrier support to make a video call.
To get started:
- Download and install the latest version of imo from the official website or the Google Play Store.
- Sign in or create an account.
- Allow access to your camera, microphone, and contacts.
- Open a conversation with the person you want to call.
- Tap the Video Call button to start your call.
Once everything is set up, you're ready to make video calls over Wi-Fi or mobile data.
Why Isn't Video Calling Working on My Samsung Galaxy Phone?
If your video call won't start, several common issues could be responsible.
1. Your carrier doesn't support native video calling
This is the most common reason the Video Call button is missing from the Phone app. Carrier video calling depends on your mobile network, and support varies by country and provider.
2. Camera or microphone permission is disabled
Go to Settings, find your video calling app, then check that Camera and Microphone permissions are enabled.
3. Poor internet connection
Apps like Google Meet and imo rely on a stable internet connection. If your video freezes or audio cuts out, try:
- Switching to Wi-Fi.
- Moving closer to your router.
- Turning mobile data off and on again.
4. The app needs an update
Open the Google Play Store to update your video calling app, and check for Samsung software updates in Settings > Software update if the problem continues.
5. The other person isn't using the same service
Internet-based video calling apps usually require both people to use the same service. If the other person doesn't have the app you're using, ask them to install it first or choose a platform you both have access to.
FAQs
Can I video call an iPhone from a Samsung Galaxy phone?
Yes. Apps like Google Meet and imo support video calls between Android and iPhone devices.
Why doesn't my Samsung Phone app have a Video Call button?
Your mobile carrier, phone model, or region may not support Samsung's native video calling feature. You can still use apps like Google Meet or imo instead.
Do Samsung video calls use mobile data?
Built-in carrier video calling uses your carrier's calling service, while apps such as Google Meet and imo use Wi-Fi or mobile data.
Is Google Meet free?
Google Meet offers free one-on-one and group video calls for personal Google accounts, although some advanced meeting features require a Google Workspace subscription.
Can I use video calling without a SIM card?
Yes. Internet-based apps such as Google Meet and imo work over Wi-Fi, so a SIM card is not always required. Some apps may still require a phone number during account registration.
Samsung Galaxy phones give you more than one way to make video calls. If your phone supports native video calling, you can start directly from the Phone app. If not, Google Meet and apps like imo make it easy to stay connected across different devices and networks. Choose the option that works best for you and start your next video call in just a few taps.