স্বয়ংক্রিয়ভাবে অ্যাকাউন্ট থেকে লগ আউট

If you encounter auto-logout of your account,

 

 

1. You may be removed from your account 

 

by another user using your account.

 

 

If you are the account owner, you may log in 

 

with a verification code from imo.

 

 

You may upgrade imo to the latest version to 

 

check login device information and remove the

 

unwanted device via 'Manage devices'.

 

 

① To find the 'Manage devices', 

 

go to your Profile page 

 

- Settings 

 

- Account & Security 

 

- Manage devices.

 

 

② To remove the unwanted device, 

 

You can click the arrow button '>'  beside 

 

the unwanted device

 

- Delete & Confirm.

 

 

To secure your account, please do not log in an 

 

unknown device, click malicious links, let out 

 

the verification code or other privacy.

 

 

2. If it keeps showing an invalid phone 

 

number, your account is probably banned 

 

due to violations.

 

 

It includes:

 

A. Impersonating imo official account

 

(Only imo official is allowed to show 'imo' in 

 

profile picture or use a name containing 'imo'); 

 

 

B. sending improper chat messages; 

 

 

C. violating community guidelines several times.

 

 

If there was a violation, it cannot be 

 

reactivated at present. Please try to register 

 

with a new phone number.