Escalators

Wed Dec 24 2025

The Haram Mosque, a beacon of spiritual magnificence, has undergone significant enhancements to its holy site services, setting a benchmark in both service excellence and architectural splendor. Pilgrims navigating the sanctuary's levels often rely on escalators, and it's crucial to heed safety advisories for a seamless experience.

Firstly, avoid sitting on the escalator steps, regardless of fatigue. Instead, stand securely and grip the handrail. Women should take extra care to ensure their hijabs and flowing garments do not become entrapped in the escalator's mechanisms. As you reach the end of your escalator journey, step off promptly to prevent obstructing others and causing potential collisions.

For those with wheelchairs, assistance from a qualified individual is necessary to safely use the escalator. Accompany and support the elderly or inexperienced escalator users to prevent falls. During busy periods, practice patience and refrain from pushing; allow fellow pilgrims their turn to ascend or descend.

Additionally, avoid contact with the escalator's side brushes, as this can cause injury and interfere with the cleaning system. In the event of any health concerns, such as nosebleeds, headaches, or cramps, seek immediate medical attention at the nearest hospital. By following these guidelines, pilgrims can contribute to a harmonious and safe environment within the Haram Mosque.