Normally, you may tap the "Tap to load history"
icon for 90 days chat history.
When you delete chats, contacts, delete
account or uninstall imo, chats history will be
cleared and can not be retrieved.
If you saved the photo/video/file/song before,
you may try to find them in the internal storage
of your smartphone
- (DCIM)
- imo / imo beta file folder.
If you can't find it, you may contact customer
service of your mobile supplier to check the
default media saving path.
We suggest you backup important chats and
files from time to time, and please think it twice
before deletion, in case of losing important
messages.
Note:
Update version directly won't lose chats, but
uninstall imo and install will remove chats.